Five steps to send a message

This page will help you get started with Chats API.

What you will be able to do in this section

  1. Understand how to register a chat channel
  2. Connect the chat channel to the account
  3. Create a new chat before sending the first message. It can be helpful if a lead with the contact exists, and creating an incoming lead isn't needed.
  4. Link an chat to a contact
  5. Send/receive/import messages from/to Kommo

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Please be aware that you won't be able to execute all the steps described above directly in the API Reference section due to tool limitations: it is not possible to calculate required headers and send a request simultaneously.

Example of data from Steps 1 - 5

This scheme illustrates where different IDs originate from.