New API endpoint for launching a single Salesbot has been added.

1. Endpoint for launching Salesbots has been updated to v4 version.
2. New endpoint for stopping a Salesbot has been added.

API endpoints for retrieving Lead loss reasons list and Lead loss reason by ID have been added.

1. The left menu icon key is deprecated and retained for backward compatibility. The icons key has been introduced to support separate light and dark fields for both themes:

{
...
  "left_menu": {
    ...
    "icons": {
      "light": "images/light.svg",
      "dark": "images/dark.svg"
    },
    ...
  }
  ...
}

2. Widget icons displayed in the left menu must now comply with the icon checklist for public integrations.

New endpoints for pinning and unpinning notes via API have been added.

The ability to set the delivery status when importing a new message has been added to the Chats API.

A new optional onInstall callback is added for the script.js.

Added new articles on developing a VoIP integration in Kommo:

• Use cases
• Authorization and configuring
• Call logging
• Call data from VoIP
• Call result
• Caller ID
• Call event
• Call list
• Assign phone extensions to managers
• Smart forwarding
• Making calls inside Kommo
• Click-to-call

New CDN paths cdn_path and cdn_images_path for widget static files have been added.

Old path and images_path parameters are considered to be deprecated.

Chat Channel connection

• Added is_time_window_disabled request/response parameter.

Import, send and edit messages

• Added event_type: edit_message for editing outgoing messages.
• Added payload.message[media_duration] parameter.
• Added payload.message[shared_post] object.
• Added the new_message[conversation_id], new_message[sender_id], and new_message[receiver_id] parameters to the response.

Create a new chat

• Removed the user[ref_id] parameter from the Create New Chat request.

Update message delivery status

• Renamed delivery_status parameter to status_code.
• Removed msgid parameter from the request body.

Get chat history

• Added the msec_timestamp, message[location], and message[contact] parameters to the response.

Transfer typing information

• Added duration_ms request parameter.

Send or withdraw reactions

• Added the conversation_ref_id request parameter.

Typing webhook

• Added post_id response parameter.