The Files feature in Kommo enables users to upload and access files from various sources, including messengers, forms, bots, or notes, all in one place - the Media section.
Uploaded files can be used in various ways, such as values for fields, message response templates, file type fields, and comments.
We offer Files API for all integrations. To access Files API, you must specify the scope of your integration - Access to files and, if necessary, Deleting files.
Users can manage their file space flexibly using:
- File deletion triggers
- Rules for automatic file deletion
- Limiting automatic downloading of large files from instant messengers
Currently, uploaded files can be used in the following places:
- Attached to entities
- Notes with files
- File type field values
- Messenger message templates
- Salesbots when sending messages and setting the value of an additional file type field
Each file has a set of basic properties:
uuid– unique file identifierversion_uuid– unique version identifiername– file namesize– file sizecreated_at/updated_at/deleted_at– timestampscreated_by/updated_by/deleted_by– information about the creator of the actionis_trashed– a flag indicating whether the file is deleted or notextension– file extensiontype– file type (image, video, document, and file)mime_type– mime file type
An important feature of files is support for file versions that are used in additional fields. You can learn more about this in the Files API key features section.
The files storage is limited to 10 GB on a trial account.