Discussions
Is it possible to set a message source, like WhatsApp Lite, for a lead via API?
I need to set the message source of the lead I create via API as WhatsApp Lite, but I can’t find any endpoints to do this. I need to define the source so the salesbot can send a message to the lead on WhatsApp
code parameter in custom field isnt working
the code parameter for custom fields in the leads/contacts/companies endpoint for adding custom fields to leads/contacts/companies nor the endpoint of adding the custom field to the entity type are working. I get error:
Only common type notes are recovered
Regardless of whether I add note type filters or not, it only returns common type notes.
Contact doesn't update.
When I create a lead, I want to update this lead's contact after.
Is the webhook add_message working?
This is my first time using the kommo webhooks, and I was succesfull with the trigger add_lead, but add_message isn't working.
Change contact channel order
Is there a way of changing a contact channel ordering ? Sales bot allows us to define messaging through primary contact and primary channel but if we don't have control over what is the primary channel, this becomes useless if contacts start conversation through facebook or instagram and want to continue conversation in whatsapp. It required detaching the channel, but that means losing that channel.
Duplicate webhooks
I am receiving duplicate webhooks for the same event: message received.
Any way to store outgoing messages on a custom field automatically in a salesbot?
Hi, i want to store outgoing messages on custom field of a lead, how can i set this in salesbot? is there anyway to do it?
How to Track Clicks on Kommo Live Chat Button with Google Tag Manager (GTM)
I am integrating the Kommo Live Chat button on my website and would like to track user interactions using Google Tag Manager (GTM). Since the chat button is loaded inside an iframe, GTM is unable to detect clicks directly.