Events types

Available event types

ValueDescription
lead_addedNew lead
lead_deletedLead deleted
lead_restoredLead restored
lead_status_changedLead stage changed
lead_linkedLead linking
lead_unlinkedLead unlinking
contact_addedNew contact
contact_deletedContact deleted
contact_restoredContact restored
contact_linkedContact linking
contact_unlinkedContact unlinking
company_addedNew company
company_deletedCompany deleted
company_restoredCompany restored
company_linkedCompany linking
company_unlinkedCompany unlinking
task_addedNew task
task_deletedTask deleted
task_completedTask completed
task_type_changedTask type change
task_text_changedTask text change
task_deadline_changedTask deadline change
task_result_addedTask result
incoming_callIncoming call
outgoing_callOutgoing call
incoming_mailIncoming email
outgoing_mailOutgoing email
incoming_chat_messageIncoming chat message
outgoing_chat_messageOutgoing chat message
entity_direct_messageInternal message
incoming_smsIncoming SMS
outgoing_smsOutgoing SMS
entity_tag_addedTags added
entity_tag_deletedTags deleted
entity_linkedEntity linking
entity_unlinkedEntity unlinking
sale_field_changed“Sale” field change
name_field_changed“Name” field change
ltv_field_changedTotal purchase value change
custom_field_value_changedCustom field change
entity_responsible_changedResponsible user change
robot_repliedAI: bot launched
intent_identifiedAI: bot not launched
nps_rate_addedNew NPS rate
link_followedLink followed
common_note_addedNew note
common_note_deletedNote deleted
attachment_note_addedNew file attached to a note
targeting_in_note_addedContacted added to retargeting
targeting_out_note_addedContact removed from retargeting
geo_note_addedGeo note added
service_note_addedNew service note
site_visit_note_addedWebsite visited
entity_mergedMerge performed
video_openedVideo was opened
video_closedVideo was closed
picture_openedPicture was opened
picture_closedPicture was closed
zoom_conferenceZoom conference
key_action_completedKey action
ai_resultKommo AI
talk_createdConversation started
talk_closedConversation closed
conversation_answeredConversation answered
meta_chat_subscription_addedsubscribed to
meta_chat_subscription_removedUnsubscribed from
talk_missed_eventTalk response time exceeded
page_mentionSocial mention
dropbox_attachmentDropbox file
customfield{FIELD_ID}_value_changedField change with passed field ID. If this type is passed, other types can’t be passed.