Discussions

Hello all!

Is there a way of changing a contact channel ordering ? Sales bot allows us to define messaging through primary contact and primary channel but if we don't have control over what is the primary channel, this becomes useless if contacts start conversation through facebook or instagram and want to continue conversation in whatsapp. It required detaching the channel, but that means losing that channel.

I am receiving duplicate webhooks for the same event: message received.

Hi, i want to store outgoing messages on custom field of a lead, how can i set this in salesbot? is there anyway to do it?

I am integrating the Kommo Live Chat button on my website and would like to track user interactions using Google Tag Manager (GTM). Since the chat button is loaded inside an iframe, GTM is unable to detect clicks directly.

I am trying to set up an integration using a webhook in Kommo and a MySQL database. I have successfully extracted the information and stored it in the database, but I am facing an issue with a custom field. The only thing left is to add this field.

get lead id by phone number when it is in incoming leads stage and be able to update custom fields

I want the files to be processed by AI and then responded

Morning team is me Again! Thanks in advance for your help - Imagine we're an hotel for the following use case -

Hello everyone,