Discussions
Sending messages from my server to Kommo chats
Hello, I know it is possible to set up a webhook to send notifications for received messages to my own server. However, I would like to be able to reply to these messages after processing them on my side (within my server). I saw that there is an endpoint that requires a 'scope_id,' but it is not very clear how this can be done.
Could you please clarify this for me?
about use of salesbot
Good afternoon
My question is the following: how can I make the salebot do the following things:
-enter the name given by the lead (when the bot asks)
-assign a user name from a list that we provide (e.g. “A25 users” from a list that goes from “user A20” to “A50”).
If someone can guide me I would appreciate it (I can't find any documentation on this topic).
How can I send messages from my own server?
I use the webhook to transfer message to my own server, so is there any api can send message to an instagram user back
What API should I use to get the contents of a chat
I would need to know how I can get the data of the chats, for example in the image the UI is calling this address to get data https://vvallejo.kommo.com/chats/150/leads/detail/3869886?t=1720535619.097 is this one an API endpoint I can call to get this chat content?
How do I get "coversation_id"?
I'm trying to create a new chat via API but I am not aware where to get "conversation_id" and "user_id" from. Does anyone know?
Getting chats using API endpoint
I need to get through an API call all the contents of a chat identified by a lead uid, now I am able to get all the leads in my pipeline using GET /api/v4/leads/unsorted endpoint, now I need to get the chat contents for each of those leads, is that possible?
Why can't I update custom fields values in a lead?
I'm making PATCH request https://{subdomain}.kommo.com/api/v4/leads/{id} to update custom fileds values. I get code 200 OK but nothing changes. Here is JSON: