Discussions

I need to set the message source of the lead I create via API as WhatsApp Lite, but I can’t find any endpoints to do this. I need to define the source so the salesbot can send a message to the lead on WhatsApp

the code parameter for custom fields in the leads/contacts/companies endpoint for adding custom fields to leads/contacts/companies nor the endpoint of adding the custom field to the entity type are working. I get error:

Regardless of whether I add note type filters or not, it only returns common type notes.

When I create a lead, I want to update this lead's contact after.

This is my first time using the kommo webhooks, and I was succesfull with the trigger add_lead, but add_message isn't working.

Hello all!

Is there a way of changing a contact channel ordering ? Sales bot allows us to define messaging through primary contact and primary channel but if we don't have control over what is the primary channel, this becomes useless if contacts start conversation through facebook or instagram and want to continue conversation in whatsapp. It required detaching the channel, but that means losing that channel.

I am receiving duplicate webhooks for the same event: message received.

Hi, i want to store outgoing messages on custom field of a lead, how can i set this in salesbot? is there anyway to do it?

I am integrating the Kommo Live Chat button on my website and would like to track user interactions using Google Tag Manager (GTM). Since the chat button is loaded inside an iframe, GTM is unable to detect clicks directly.