Discussions
Placeholder for contact email in Email template
about 2 months ago by Herbert Chan
Hi guys,
I'm trying to find the correct placeholder for {{contact.email}} , Which is the Lead's contact email to send in Kommo Email template. I tried using the above, but it comes out blank. Do note that all our contact's emails are stored as "Work Email".
It works well in the Whatsapp templates, as they are directly mapped. It appears as [Contact Email (Work email)] in the whatsapp template, but I cannot use that placeholder for email template.
I tried searching for it in documentation but there is no other reference to email placeholders aside from responsible user emails. Help please?