---
updatedAt: 2026-08-26T15:42:28.000Z
---

Fetch the complete documentation index at: https://developers.kommo.com/llms.txt. Use this file to discover all available pages before exploring further. Append .md to any documentation page URL to get its markdown version.

# Get loss reasons

**Limitations**
The method is available in accordance with the user’s rights.

**Data type header when the request is successful**
Content-Type: application/hal+json

**Data type header in case of an error**
Content-Type: application/problem+json

**Response parameters**

| Parameter   | Type   | Description                                                                   |
| :---------- | :----- | :---------------------------------------------------------------------------- |
| id          | int    | Loss reason ID                                                                |
| name        | string | Loss reason name                                                              |
| sort        | int    | Loss reason sorting                                                           |
| created\_at | int    | The time and date the loss reason was created in the format of Unix Timestamp |
| updated\_at | int    | The time and date the loss reason was updated in the format of Unix Timestamp |

# OpenAPI definition

```json
{
  "openapi": "3.1.0",
  "info": {
    "title": "kommo-api-references",
    "version": "1.0"
  },
  "servers": [
    {
      "url": "https://{subdomain}.kommo.com",
      "variables": {
        "subdomain": {
          "default": "subdomain"
        }
      }
    }
  ],
  "components": {
    "securitySchemes": {
      "sec0": {
        "type": "oauth2",
        "flows": {}
      }
    }
  },
  "security": [
    {
      "sec0": []
    }
  ],
  "paths": {
    "/api/v4/leads/loss_reasons": {
      "get": {
        "description": "",
        "operationId": "get_apiv4leadsloss_reaso",
        "responses": {
          "200": {
            "description": "",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "property1": {
                      "type": "string"
                    }
                  }
                },
                "examples": {
                  "Success": {
                    "summary": "Success",
                    "value": {
                      "_total_items": 2,
                      "_embedded": {
                        "loss_reasons": [
                          {
                            "id": 21403207,
                            "name": "Insufficient budget",
                            "sort": 0,
                            "created_at": 1712141714,
                            "updated_at": 1712142518,
                            "_links": {
                              "self": {
                                "href": "https://subdomain.kommo.com/api/v4/leads/loss_reasons/21403207"
                              }
                            }
                          },
                          {
                            "id": 21403211,
                            "name": "Product does not fit need",
                            "sort": 1,
                            "created_at": 1712141714,
                            "updated_at": 1712142518,
                            "_links": {
                              "self": {
                                "href": "https://subdomain.kommo.com/api/v4/leads/loss_reasons/21340211"
                              }
                            }
                          }
                        ]
                      }
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [],
        "summary": "Get loss reasons"
      }
    }
  },
  "x-readme": {
    "headers": [],
    "explorer-enabled": true,
    "proxy-enabled": true
  },
  "x-readme-fauxas": true
}
```